Exciting news has reached the Dormy House Hotel (our sister venue!) with the achievement of a Fourth AA Star. The hotel, a mile up the road from CCC, was awarded its Fourth Star with an AA rating of 77% on 3rd November 2008.
Pro-active greetings, impressive cleanliness and spaciousness were just some of the factors that the AA inspectors cited as grounds for the elevation of status for a hotel that “sets high standards for the industry”.
General Manager David Field said: “AA ratings have moved away from improvements in the infrastructure of hotels such as building swimming pools. To get elevated status now the focus is on the hospitality and service that guests receive. That’s something which is down to the whole team to achieve from the chamber maid polishing the tables in the morning greeting guests, right the way up to the general manager at the top”.
Pro-active greetings, impressive cleanliness and spaciousness were just some of the factors that the AA inspectors cited as grounds for the elevation of status for a hotel that “sets high standards for the industry”.
General Manager David Field said: “AA ratings have moved away from improvements in the infrastructure of hotels such as building swimming pools. To get elevated status now the focus is on the hospitality and service that guests receive. That’s something which is down to the whole team to achieve from the chamber maid polishing the tables in the morning greeting guests, right the way up to the general manager at the top”.
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